Ashley HomeStore Outlet at 3503 West Gate City Boulevard, Greensboro, North Carolina.

EXTREMELY disappointed with Ashley Furniture. I will not continue my business here for any furniture needs again. Ordered furniture on 3/16 and to be delivered on 4/4. From the start it was a mediocre experience and the sales representative seemed impatient with our decision making and what we wanted. Received an email stating that I would get a phone call 2 days prior to set up a window of time for it to be delivered. Never received a call. Called the afternoon the day before and had to leave a message for customer service to call me back. Finally get a call back and I am told that a phone call was placed on Friday, 3/30, and that the delivery would have to be rescheduled because the furniture was "not available". Could not give me a reason as to why it was all of the sudden unavailable, and I NEVER received a phone call on 3/30. I had already taken the day off of work to arrange to be home when it was delivered. I called the store and requested a delivery refund as this has all been a huge inconvenience for myself and my husband. I now 1) have no living room furniture for over a week 2) missed a day of work and I do not get paid time off 3) Now have to request off work AGAIN and potentially miss class depending what time the furniture is delivered, that is IF it gets delivered on the new scheduled delivery date. At first the manager was going to give me a $25 gift card (because that's what normally happens in these situations), but because I had taken the day off work, he decided to increase it to a $50 gift card. WOW. I asked the salesperson on the phone, "are you kidding me? What am I supposed to buy at a furniture store for $50?" Especially when I already have ordered and purchased everything I need. I was then finally offered a $75 credit to my account, which to me still does not rectify the situation. Ashley Furniture has made this an absolute inconvenience for me after spending about $2000 AND opening an account with them. Really had much better expectations from Ashley Furniture as I have heard good things from friends who ordered through Ashley. Like I said, I'll take my business elsewhere.